Help for individuals
Need help? You’re in the right place. We’ve got answers to your most common questions about retirement plans, investments, and insurance products.
How to register, log in, and manage your username and password
How to file claims, check claim status, manage policies, and find dental providers
How to create and manage your investment allocations
Get answers to general questions you may have about IRAs or specific types of IRAs (like Principal® SimpleInvest, Principal Bank, or Principal Funds).
All about Safe Harbor and Plan Termination IRAs and how to get in touch
What you need to know about tax forms
What you need to submit claims, change beneficiaries, and more
Looking for rates and values?
See performance data for Principal Funds, as well as annuities and other life insurance products.
Are you an employer?
Switch to Help for Employers
Don’t see the topic you need help with?
Send us an email or give us a call.
- Retirement plan participants: 800-547-7754
- Mutual fund clients: 800-222-5852
- Everyone else: 800-986-3343
Giving us a call?
It’s a busy time of the year, so our wait times are a bit longer than normal. We appreciate your patience.